Returns & Exchanges
At Mississauga Hardware Centre Inc, we want you to be completely satisfied with your purchase. If a tool or accessory doesn't meet your expectations, you can return most items within 30 days of purchase for a full refund or exchange.
Verify Eligibility
Ensure the item is in its original packaging, unused, and includes all manuals and accessories to qualify for a return.
Gather Documentation
Locate your original sales receipt or online order confirmation to serve as proof of purchase for the transaction.
Submit a Request
Visit our store location or contact our customer service team via email to obtain a Return Merchandise Authorization (RMA) number.
Complete the Return
Bring the item to our Mississauga warehouse or ship it back to us using a tracked carrier to receive your refund or store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing